Technical Support Specialist for Jeppesen – a Boeing company
Are you passionate about solving complex real-world problems using technology? Do you want to work directly with clients to understand their business? Are you eager to solve their problems and improve efficiency — delivering solutions that the clients truly benefit from? Then you will definitely find our opportunity attractive!
On behalf of Jeppesen – a Boeing Company – Sigma Software is seeking a Technical Support Specialist to join our office in Montreal. This is a perfect position for an outgoing, customer service focused technical support professional with a true passion for technology, positive attitude, and a desire to grow as a technical professional.
In this role, you will be tasked with supporting our world-leading software solutions targeted at the transportation sector. This role requires an individual who can troubleshoot a variety of systems over the phone and perform upgrades to new releases. You also will interact with customers on a regular basis and relay issues back to the R&D team.
Our client is the world’s leading provider of aeronautical data and combines our company’s enduring spirit of innovation with a legacy of leadership in aviation to deliver 21st-century navigation and aviation software solutions. For more than 80 years, Jeppesen has made it possible for pilots and their passengers to safely and efficiently reach their destinations.