Required skills
We are looking for a Senior Technical Support Engineer to join our team. The Senior Technical Support Engineer will be responsible for the Customer platforms’ availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.
You will be part of a dynamic team with a balanced mix of software and technology infrastructure backgrounds. The Senior Technical Support Engineer will provide subject matter expertise, resolve break/fix scenarios, and engage broader teams when necessary. You will partner with engineers, vendors, and client services to deliver successful technical solutions. This role requires limited supervision and guidance while executing associated functions and responsibilities.
Does this sound interesting to you? Don’t wait — join our stellar team!