Technical Project Manager/Scrum Master (SkyKick)

Europe Europe (remote) Remote Remote (Ukraine) Ukraine Management Project Management Scrum Master

Required skills

Communication / strong
Agile / strong
English / strong

Are you a Project Manager who wants to work on a really useful and usable product? Do you want to apply the best approaches in your work, bring and receive benefits?

If the answers to these questions are “YES”, then you are in the right place!

We invite you to join our long-term project with no end date.

Are you in?

Customer

Our customer is a Seattle-based company named SkyKick. Helping IT providers be more successful in the cloud, SkyKick plays an important role in the Microsoft cosmos. Over 20,000 IT partners in over 125 countries are accelerating their cloud businesses with our client SkyKick.

Project

The products being developed by SkyKick and Sigma Software together are intended to support mostly small and medium businesses & organizations that are actively using the different 3rd party SaaS applications such as Zoom, Slack, WebEx, etc. as well as Microsoft 365 products.

Such organizations do not have their own Service Centers and, therefore, require some 3rd party companies called IT Service Providers (Managed Service Providers) to support them.

The idea of the products being developed is to automate the majority of activities performed by IT Service Providers.

Three main products are currently under development and businesses already actively use them:

  • Cloud Manager to automate the administration of different SaaS applications & Microsoft 365 (including onboarding/offboarding activities)
  • Cloud Migration to provide the powerful and configurable migration to Exchange Online (mostly from on-premises Exchange and Google)
  • Cloud Backup to provide the tools for backup & restore of Microsoft 365 products (Exchange Online, SharePoint, One Drive, Teams)

Currently there are 3 Project Managers working for the whole account. However, the team on the Ukrainian side is growing rapidly, so we need one more Project Manager on board.

Requirements

  • Experience working in IT area as a PM for at least 3 years
  • Experience working as a Scrum Master
  • Technical background
  • Experience in communication with customers
  • Understanding of software development life cycle, experience in Agile
  • Strong analytical and problem-solving skills
  • Experience with PM tools: planning and progress tracking tools, Azure DevOps, MS Word, MS Excel
  • Experience in people management practices: coaching and mentoring, team and conflict management, team motivation and team building
  • Experience in requirements management
  • Theory and experience in risks management

Responsibilities

  • Learn the project domain and the product itself
  • Build, maintain, and develop trustful long-term relationships with customers
  • Coordinate the development team within Sigma Software and with the client’s teammates
  • Define and secure the entire Software Engineering cycle for the allocated set of projects (Customer Communications, Requirements Analysis, Architecture, Design, Implementation, Documentation, Testing, Deployment, Maintenance)
  • Project risks management
  • Focus the team on the result
  • Monitor task fulfillment and reporting to management and customers
  • Project Documentation Management
  • Project Quality Assurance and Quality Management
  • Management of the projects staff: tracking, coordination, and timely notification of management about the need of career growth of staff; avoiding and elimination of conflicts in the team, motivation

WHY US

  • Diversity of Domains & Businesses
  • Variety of technology
  • Health & Legal support
  • Active professional community
  • Continuous education and growing
  • Flexible schedule
  • Remote work
  • Outstanding offices (if you choose it)
  • Sports and community activities

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