Systems and Data Analyst/Technical Support Engineer (relocation to Amsterdam)

Amsterdam the Netherlands Support Technical Support

Required skills

SQL / strong
Support methodologies / good
English / strong

If you want to start or continue your career in an international IT Company – here we are. Our support team is constantly growing and looking for new members to join and provide the best service for our customers.

Support is needed for an aviation company offering navigational information, operations planning tools, flight planning products and software.

The role requires relocation to the Netherlands on a temporary basis (1-year contract).


Our client is the world’s leading provider of aeronautical data and is combining our company’s enduring spirit of innovation with a legacy of leadership in aviation to deliver 21st-century navigation and aviation software solutions. For more than 80 years, Jeppesen has made it possible for pilots and their passengers to safely and efficiently reach their destinations.


  • 2+ years of experience with SQL
  • Good knowledge of Support methodologies, processes, planning, tools, and techniques
  • At least Upper-Intermediate level of English

Personal Profile

  • Logical thinking
  • Good communication skills
  • Ability to work with documentation
  • Problem-solving skills
  • Ability to see the big picture


  • Support customers with daily questions/queries
  • Troubleshoot any queries that come up on gen products
  • Educate customers on new functionality releases
  • Possible involvement in (light) migration/implementation work where required to get the customer successfully implemented into next gen application


  • Health & Legal support
  • Discount program
  • Sport activities
  • Outstanding offices
  • Comfortable place in a cozy room
  • Continuous education
  • Flexible schedule
  • Remote work
  • Diversity of Domains & Businesses
  • Variety of technology

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