Resource Manager

Remote (Ukraine only) Management Resource Management

Required skills

People Management / strong
Resource Management / good
Mentoring / good
English / strong

Are you an experienced people manager, prepared to go an extra mile to ensure that our Customers receive a first-class service? If so, we will be glad to see you as part of our team.

Customer

You have an exciting chance to manage a range of teams in the Enterprise and Gaming Departments.

Requirements

  • At least 10 years’ experience in IT, excellent understanding of the Ukrainian job market
  • Strong understanding and practical experience dealing with various service delivery models in IT, project management tools and techniques
  • Excellent communication, negotiation, conflict resolution capabilities
  • Strong interpersonal and leadership skills
  • Skilled in strategical and tactical planning
  • Proven hands-on experience in building up efficient organizational structures utilizing transparent mechanisms of goal setting and KPI management
  • Upper-Intermediate level of English

Responsibilities

  • Human Resources: develop, retain, and extend the pool of experts in our company by forecasting business needs, facilitating professional development of personnel, and running continuous education programs with Sigma Software University; hire and properly structure the pool of experts, by properly combining seniorities and expertise, and building efficient hiring plans; be accountable and responsible for controlling salary fund and make sure personnel achievements are properly planned and rewarded, contribute to motivating your team and facilitating career opportunities
  • Business Development: work tightly with sales and delivery managers and make sure that your team delivers what is in a high demand now and in the future
  • Strategic Planning: plan for educational activities, help and contribute to PR strategy to properly position the company; budget and manage the budget fulfillment by operating salary funds, seniorities, utilization, and other critical areas
  • Continuous Improvement: ensure high quality of services delivered by individuals and teams; build up and control over implementation of satisfaction improvement strategies based on feedbacks; cooperate and collaborate with Quality Management and PMO to provide feedback and constant improvement of the utilized processes

WHY US

  • Health & Legal support
  • Discount program
  • Sport activities
  • Outstanding offices
  • Comfortable place in a cozy room
  • Continuous education
  • Flexible schedule
  • Remote work
  • Diversity of Domains & Businesses
  • Variety of technology

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