Resource Manager

Europe Europe (remote) Remote Remote (Ukraine) Ukraine Management Resource Management

Required skills

HR / strong
Excel / strong
English / strong

We welcome a self-driven, proactive Resource Manager who knows how to achieve goals and performance metrics. If reading the thoughts and emotions of other people is your force, and you are ready to cover the pool of accounts/projects, which in total gathers 60-100 people — join us.


Set of Customers. But mainly, you will focus on working with internal Clients represented by the Program Manager and the Chief PM.


You will work directly with a pool of Developers and Project Managers and additionally track all the account resources, including QA, BA, and Contractors. Initially, it will be 60-80 people, with plans to increase this number.

Resource Manager will face such challenges:

Keeping track and forecasting financial and other indicators of the resource pool, performing market research to be effective in forecastingKeeping people motivated via managing their expectations, matching them to the company goals, arranging conditions for their professional growth, and suggesting a direction for training to extend their skill setSetting and reaching units/accounts business goals: revenue, gross, and debit values; preparing and conducting rate discussions with customers, managing utilization, etc.Building new teams for new/existing accounts via hiring people from the market, re-assigning people from other projects, etc.Creating, discussing, and signing contracts with subcontractors


  • Great understanding of corporate environment and objectives, ability to propose and implement solutions for their achievement
  • Skilled in strategical and tactical planning
  • Knowledge of Project and Program Management methodology, tools, and techniques
  • Proven hands-on experience in building up effective organizational structures utilizing transparent mechanisms of goal setting and KPI management
  • Strong inter-personal and leadership skills
  • Strong communication, negotiation, conflict resolution capabilities
  • Expertise in HRM frameworks and practical skills
  • Excel proficiency
  • At least an Upper-Intermediate level of English


Personal Profile

  • High level of self-organization
  • Attention to details
  • Excellent communication skills
  • Structured work approach


Human Resources:

  • develop, retain, and extend the pool of experts in our company by forecasting business needs, facilitating professional development of personnel, and running continuous education programs with Sigma Software University
  • hire and adequately structure the pool of experts by properly combining seniorities and expertise and building efficient hiring plans
  • be accountable and responsible for controlling salary funds and make sure personnel achievements are appropriately planned and rewarded, contribute to motivating your team and facilitating career opportunities

Business Development:

  • work tightly with sales and delivery managers and make sure that your team delivers what is in high demand now and in the future

Strategic Planning:

  • plan for educational activities, help and contribute to PR strategy to properly position the company
  • budget and manage the budget fulfillment by operating salary funds, seniorities, utilization, and other critical areas

Continuous Improvement:

  • ensure high quality of services delivered by individuals and teams
  • build up and control over implementation of satisfaction improvement strategies based on feedback
  • cooperate and collaborate with Quality Management and PMO to provide feedback and constant improvement of the utilized processes


  • keep an eye on balancing costs and revenue
  • monitor profitability over subordinate employees and suggest ways of improving it
  • createу long-term budgets and forecast


  • Diversity of Domains & Businesses
  • Variety of technology
  • Health & Legal support
  • Active professional community
  • Continuous education and growing
  • Flexible schedule
  • Remote work
  • Outstanding offices (if you choose it)
  • Sports and community activities


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