Resource Manager (Microsoft Solutions Department)

Dnipro Kharkiv Kyiv Lviv Odesa Ukraine Management Resource Management

Required skills

People management / strong
Financial area / strong
IT/technical awareness / strong
English / strong

We welcome a self-driven, proactive Resource Manager who knows how to achieve goals and performance metrics. If reading the thoughts and emotions of other people is your force, and you are ready to cover the pool of accounts/projects, which in total gathers 70-120 people – join us.

Are you in? Keep reading!


We work mostly with enterprise segment Customers, which operate in numerous and versatile domains: automotive, aviation, government, and public sector, construction and city infrastructure, etc.


We are looking for a Resource Manager for Microsoft Solutions Department.  The department unites almost 150 qualified Microsoft Stack professionals: .NET gurus; Full Stack developers; DevOps engineers, Project Managers.

The main features characterizing our team are perseverance, scrupulousness, thoroughness, strategic thinking, accuracy, and strive for perfect quality.

Resource Manager will face such challenges:

  • Keeping people motivated via managing their expectations, matching them to the company goals, arranging conditions for their professional growth
  • Setting and reaching units/accounts business goals: revenue, gross, debit values; prepare and conduct rate discussions with customers, manage utilization, etc.
  • Building new teams for new/existing accounts via hiring people from the market, re-assigning people from other projects, etc.
  • Creating, discussing, and signing contracts with subcontractors


  • Great understanding of corporate environment and objectives, ability to propose and implement solutions for their achievement
  • Skilled in strategical and tactical planning
  • Knowledge of Project and Program Management methodology, tools and techniques
  • Proven hands-on experience in building up effective organizational structures utilizing transparent mechanisms of goals setting and KPI management
  • Strong inter-personal and leadership skills
  • Strong communication, negotiation, conflict resolution capabilities
  • Expertise in HRM frameworks and practical skills
  • At least Upper-Intermediate level of written and spoken English

Personal Profile

  • High level of self-organization
  • Attention to details
  • Excellent communication skills
  • Structured work approach


  • Human Resources: develop, retain, and extend the pool of experts in our company by forecasting business needs, facilitating professional development of personnel, and running continuous education programs with Sigma Software University; hire and properly structure the pool of experts, by properly combining seniorities and expertise, and building efficient hiring plans; be accountable and responsible for controlling salary fund and make sure personnel achievements are properly planned and rewarded, contribute to motivating your team and facilitating career opportunities
  • Business Development: work tightly with sales and delivery managers and make sure that your team delivers what is in a high demand now and in the future
  • Strategic Planning: plan for educational activities, help and contribute to PR strategy to properly position the company; budget and manage the budget fulfillment by operating salary funds, seniorities, utilization, and other critical areas
  • Continuous Improvement: ensure high quality of services delivered by individuals and teams; build up and control over implementation of satisfaction improvement strategies based on feedbacks; cooperate and collaborate with Quality Management and PMO to provide feedback and constant improvement of the utilized processes


  • Health & Legal support
  • Discount program
  • Sport activities
  • Outstanding offices
  • Comfortable place in a cozy room
  • Continuous education
  • Flexible schedule
  • Remote work
  • Diversity of Domains & Businesses
  • Variety of technology

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