Compliance Manager

Requirements

• IT background or experience in the IT industry
• Training Certificate in Management Systems Internal Audit
• 3-5 years of experience as a compliance manager, quality manager, process analyst/engineer, information security expert, or similar
• At least Upper-Intermediate level of spoken and written English
• In-depth knowledge of ISO27k standards series and EU GDPR
• Experience of passing external certifications
• Proficiency in standard office software, especially in Excel or Google sheets
• Exceptional ability to write documents
• Ability to keep records accurately
• Advanced analytical abilities
• Effective research skills
• Ability to effectively train employees
• Exceptional communication and interpersonal skills

Would be a plus:

• Deep knowledge of ISO20000-1:2018 standard
• Understanding of ITIL/ITSM, CMMI for Services, OWASP SAMM or similar frameworks
• Proficiency in GRC software like Eramba, One Trust, or similar

Responsibilities

• Research, collect, and manage compliance requirements and criteria for Customer’s management systems, processes, and practices
• Participate in establishing business objectives for Customer’s management systems and processes
• Implement tools and techniques for monitoring and measurement of Customer’s management systems performance
• Implement effective internal controls for ensuring Customer’s management systems performance and compliance
• Monitor, measure, and analyze performance of Customer’s management systems against established business objectives
• Assess Customer’s management systems operation, determine compliance issues and risks, and identify improvement opportunities
• Regularly review Customer’s internal policies and procedures for suitability, adequacy, and compliance with industry standards and regulations
• Schedule, prepare, and conduct regular internal audits of Customer organization and its management systems against compliance requirements
• Provide comprehensive and relevant inputs for regular management reviews of Customer’s management systems compliance, suitability, adequacy, and effectiveness
• Report and track all compliance issues and risks within Customer’s management systems up to resolution and closure
• Provide root cause analysis expertise to Customer’s staff responsible for nonconformities resolution, corrective action implementation, and risks mitigation
• Ensure all Customer’s staff and management are aware of the latest compliance requirements and criteria for management systems, processes, and practices
• Collect and retain compliance evidence for all types of external audits and due diligence of the Customer’s management systems, processes, and practices