Junior IT Support Engineer

Requirements

• At least 2 years of experience in a similar position
• Strong knowledge of Windows 10
• Basic knowledge of macOS and Ubuntu
• Knowledge of computer components, peripherals, and network equipment
• Knowledge of the principles and methods of networking
• Experience with Windows Server 2012 R2 and 2016 administration
• Intermediate level of English

WILL BE A PLUS

• Knowledge of Windows 7, 8.1
• Experience with Linux (CentOS/RedHat, Debian) administration

Responsibilities

• Prepare workplaces for new users (standard PC, laptop)
• Choose workstation configurations, purchase workstations and peripheral devices
• Perform installation and configuration procedures
• Provide user support for daily issues
• Handle warranty repairs
• Upgrade hardware and software
• Replace and maintain cartridges and laptop batteries, maintain office hardware
• Install and configure network equipment and commission new facilities
• Register equipment (hardware, software)
• Work with documentation (warranty, accounting)
• Prepare manuals for setting up and using the software
• Participate in system recovery after crashes and malfunction of hardware
• Participate in developing proposals for hardware modernization and purchases
• Perform other activities related to the maintenance and development of infrastructure